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You may return any item sold by pharmanord.com within 30 days of delivery for a full refund. We'll also pay the return shipping cost if the return is a result of our error. If you received a damaged, defective, or incorrect item we will exchange it at no cost to you. However please note that if you refuse the delivery or return the goods unopened we WILL charge you for the shipping costs.

We cannot accept returns in the following cases:
 

 

  • Any item that is returned more than 30 days after delivery.
  • Any product that has been opened so the box has been damaged or seal been broken.
  • Any item that is not in its original condition, is damaged, or is missing parts making it unusable for resale.
     

In order to make the return proces as easy as possible for you, we can arrange a pick-up by UPS at your address. Please send us an email at webshop@pharmanord.com.